ISO 9001
ISO 9001 (QUALITY MANAGEMENT SYSTEM)
The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer requirements, and that quality is continually improved.
Advantages
- Creates a more efficient, effective operation
- Increases customer satisfaction and retention
- Reduces audits
- Enhances marketing
- Improves employee motivation, awareness, and morale
- Promotes international trade
- Increases profit
- Reduces waste and increases productivity
- Common tool for standardization