Impartiality Statement

“TSI aims to provide quality-oriented and value-based services in the field of third-party auditing and certifications. TSI carries out its certification activities in an impartial manner and exercises utmost care in managing conflict of interest and ensuring objectivity in certification processes and decision making. TSI endeavors to maintain independence in certification activities without influence from any commercial, financial, or other interests.”

TSI provides an objective and fair assessment and certification process. Impartiality is at the core of our business ethics. TSI has established procedures, practices, and policies to safeguard the impartiality of its activities. We strive to deliver assessment and certification services that provide the marketplace with confidence while maintaining the professionalism and credibility of our own audit and certification processes, as well as those of our partner certification bodies.

Each employee and associate is responsible for complying with our processes and guidelines regarding impartiality.

To ensure objectivity and uphold the highest standards, TSI has appointed a formal Impartiality Committee. The Committee, appointed by the Directors, monitors all aspects of our business activities. All members possess extensive, value-adding experience in their respective sectors, enabling them to contribute knowledge, expertise, and integrity to TSI.

Any instance where an employee, associate, or customer feels there is a threat to impartiality may be reported directly to our Founder Director. The Director has full authority to initiate an investigation, in coordination with the Chairman of the Impartiality Committee.

Threats to Impartiality

We recognize the following as potential threats to impartiality:

• Self-interest – Threats arising from a person or body acting in their own interest.
• Self-review – Threats arising when a person or body reviews their own work.
• Familiarity – Threats arising from being excessively familiar with or trusting of another person or entity instead of seeking objective audit evidence.